Linkway® Travel - Knowledge is Power II
Electronic mail is one of the most popular features of the Internet. You can conduct business, send documents, and stay in touch with people near and far. You can even check your e-mail while on the road!
With e-mail you can issue clients with travel itineraries, advise travellers of the latest road traffic information or add personal touches to you client relationship with welcome home messages, birthday greetings or simply information on areas of special interest. Since e-mail is fully integrated with the CRM Diary facility, it has never been easier to adopt the wide-ranging benefits of integrated e-mail services.
E-mail uses basic Internet technology and once you have this in place, you are ready to embrace the other aspects of the worldwide web.
Internet Interfaces
Linkway® Travel embraces Internet technology in a number of ways. By using the worldwide networking capabilities of the Internet, Linkway® Travel will allow you to communicate with thousands of organisations throughout the world. The revolutionary Search engine developed by CSL especially for Linkway® Travel provides you with instant access to over 3000 web sites that provide you with a constant source of knowledge and information. This allows your sales and operations staff to stay abreast of operational developments.
The Internet also provides you with the basic infrastructure to integrate your front-line activities with CRS and GDS systems such as Viewdata, Galileo, Worldspan or Amadeus etc.
Internet technology is fast reducing your need for multiple and slow connectivities. And today, you can use the Internet to ensure timely compliance with statutory and industry-related returns.
Staff Productivity improved with Linkway® Travel
Fast accurate data input combined with intelligent autofill facilities mean that your business does not lose valuable time on duplication of effort.
Linkway® RouteMaster
Linkway® Travel offers a unique Viewdata Scanning and input interface that allows you access to thousands of holidays and flights at the touch of a button. Linkway® Travel lets you scan forwards or backwards by a week or a day to find the optimum booking for your customer.
Business Volumes grow
Faster throughput of information frees up your staff to cope with more valuable business sales activities. Linkway® Travel's one-time only data entry facility ensures that unnecessary effort is not expended on duplication.
Back Office efficiencies add to bottom line
Knowing that your business is performing as it should ensures that there are no unexpected shocks in the future. Linkway® Travel can tell you by the minute the profitability on each item in your portfolio.
Customer satisfaction raises profitability
Easy to use Internet facilities provide significant added value for your customers. By identifying your services as superior to the rest, your customers will keep on coming back. And, they will tell their friends!
Personalised Customer Relations
Linkway® Travel comes with its own Customer Relations module that allows you to offer an amazingly insightful service to your clients. Do you want to automatically send a text message with offer details that meet your customers requirements? Would you like to advise your client if there are traffic difficulties en route to the airport? Linkway® Travel is the answer.
Knowledge Engine makes life easier
Whatever your customer requirement may be Linkway® Travel's unique Knowledge Engine will help you make that sale. Where in the world is the best bone fishing? What is the currency in Nepal? Is there a direct train link from Budapest to Bratislava?
